Website Privacy Policy

This Website Privacy Policy applies when people visit CNG websites, request information, submit forms, purchase a product or service, communicate with CNG about their own account, or interact with CNG marketing. For personal data processed through a Business Customer's Concierge on that Business Customer's behalf, the Product Privacy Policy applies.

For activities covered by this Website Privacy Policy, CNG generally determines why and how personal data is processed and acts as a controller or business, using the equivalent term required by applicable law.

• Contact and business information, such as name, business name, title, email address, phone number, country, and information submitted through forms or messages.
• Purchase and account information, such as service selected, plan, billing status, transaction identifiers, consent records, agreement version, account preferences, and support history. Full payment-card details are generally handled by a payment provider rather than stored directly by CNG.
• Website and device information, such as IP address, browser or device type, pages viewed, referring page, approximate location derived from IP, cookies, security events, and similar technical data where collected.
• Communications, including inquiries, survey responses, support messages, onboarding communications, and other information a person chooses to provide.
• Marketing interaction information, such as campaign source, form submissions, email opens, and link activity where those features are enabled and lawful.

• Provide information, demonstrations, quotes, purchases, onboarding, account support, and requested services.
• Operate, secure, troubleshoot, maintain, and improve CNG websites and services.
• Process payments, maintain accounting and business records, prevent fraud, and enforce agreements.
• Communicate about service updates, educational content, or offers where permitted, with legally required choice or opt-out mechanisms.
• Comply with law, respond to lawful process, protect rights and safety, and establish, exercise, or defend legal claims.
• Create aggregated or de-identified information for analytics and business planning where reasonably possible.

Where applicable privacy law requires a legal basis, CNG may rely on performance of a contract or steps requested before entering a contract, legitimate interests in operating and securing the business, compliance with legal obligations, and consent where required, including for certain marketing or non-essential cookies.

CNG may disclose personal data to service providers that perform functions such as website hosting, communications, telecommunications, analytics, payment processing, customer support, cloud processing, automation, AI processing, security, and professional services. CNG may also disclose information where required by law, to protect rights or safety, or in connection with a merger, financing, acquisition, reorganization, or sale of business assets.

CNG does not knowingly sell personal data for money. If CNG later engages in advertising or data practices that applicable privacy law treats as a sale, sharing, targeted advertising, or similar regulated activity, CNG will provide the notice and choice required by that law before or when the practice applies.

CNG and its service providers may process information in countries other than the country where the person is located. Where applicable law requires safeguards for an international transfer, CNG will use a lawful transfer mechanism or other legally recognized basis appropriate to the transfer.

CNG retains personal data for as long as reasonably necessary for the purpose for which it was collected, including service delivery, customer support, security, fraud prevention, accounting, tax, legal compliance, dispute resolution, and enforcement. Retention varies by data category, service relationship, provider capability, and legal requirement.

CNG uses reasonable administrative, technical, and organizational safeguards designed to protect personal data. No method of transmission or storage is completely secure, and CNG cannot guarantee absolute security.

Depending on location and applicable law, a person may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about processing. Applicable law may also provide rights related to sensitive information, targeted advertising, or sale or sharing. Requests may be sent to support@chandranicoleglobal.com. CNG may verify identity and may deny or limit a request where a legal exception applies. CNG will not unlawfully discriminate against a person for exercising a privacy right.

The Site may use cookies and similar technologies for necessary functions, preferences, analytics, security, and, if enabled, marketing. The Cookie & Tracking Technologies Notice provides more information and describes available choices.

CNG websites and business services are not directed to children under 18 as customers. CNG does not knowingly collect a child's personal data through the Site for the purpose of offering the child CNG business services. If CNG learns that it collected such data inappropriately, it will take reasonable steps to address the information as required by law.

CNG may update this Policy to reflect changes in services, technology, or law. Material changes will be posted with an updated effective date and, where required, additional notice.

• Email: support@chandranicoleglobal.com
• Mailing address: BluuOrchid Digital Solutions, LLC d/b/a Chandra Nicole Global, 30 N. Gould St., Ste. N, Sheridan, WY 82801
• CNG Control & Support WhatsApp: +1 360 360 6053 (or a replacement number CNG designates in writing)