Akili Concierge
A managed way to handle customer messages. Questions answered, details gathered, languages handled, and your team brought in at the right moment.
Explore Akili ConciergeMeet Akili
Your team keeps using WhatsApp. Your customers keep using WhatsApp. We handle the technology behind it.
Akili Concierge is a fully managed Chat + Voice system that helps your business respond 24/7, communicate across languages, organize follow-ups and commitments, and connect customers with trusted partners.
No dashboard. No installation. No new technology for your team to learn.
Your customers speak their language. Your team stays in yours.
No app to install Nothing to download Nothing new to learn
A normal Tuesday, handled
Your customerHola, ¿el apartamento de dos habitaciones sigue disponible para junio?
Your ConciergeYes, it is still available for June. May I ask your move-in date and how many people will be living there?Your team reads this in English. Your customer reads the reply in Spanish.
Your customerSomos dos personas, entramos el 5 de junio.
What your team sees
- New inquiry: two-bedroom, June
- Two people, move-in June 5
- Prefers Spanish
- Ready for you to reply
Example conversation. Your Concierge is written around your business, your words, and your rules.
You know your business. Your team knows your customers. Akili brings the intelligence together while CNG handles the technology.
A managed service
Most businesses don't need another app. They need the work done.
Chandra Nicole Global prepares, configures and manages Akili for you. Every plan includes a dedicated business number for up to three team members, while your team keeps working the way it already does — in WhatsApp.
Sophisticated behind the scenes. Simple where your business experiences it.
Why this is different from a DIY AI receptionist
What we do
Akili is more than 24/7 customer response.
Business intelligence, Commitment Watch, Conversation Control, and trusted partner handoffs, all through WhatsApp.
24/7 Akili Chat + Voice Concierge
Customers can ask questions, complete intake, send voice notes, share documents, and continue conversations naturally through WhatsApp. Akili stays available even when your team is not.
Your customers speak their language. You stay in yours.
Akili recognizes each customer's language across chat and voice and handles the language difference automatically. No language menus. No settings. No manual translation steps.
Business intelligence through WhatsApp
It helps organize conversations, surface important details, identify follow-ups, summarize activity, and give your team clearer visibility into what needs attention.
- "What did I miss today?"
- "Who still needs a follow-up?"
- "What needs me right now?"
Commitment Watch
When your team commits to doing something for a customer, Akili can keep that commitment visible until it is completed, changed, or rescheduled. No separate task system required.
Trusted Partner Handoffs
With the customer's permission, your team can ask Akili to connect them with an approved provider in your network. Akili carries forward the relevant approved context, so the customer does not have to repeat the same information again.
Natural-language control
Talk to Akili by WhatsApp text or voice note to update business information, request insights or summaries across conversations, organize follow-ups, check commitments, or initiate an approved partner handoff. No dashboard required.
In real life
Someone reaches out. The right things happen.
A customer sends a message at nine at night. They are answered warmly and immediately. The details you need are collected. In the morning, your team opens one clear conversation instead of ten scattered ones — and the person who wrote is still interested.
Your team decides what should be said and what should never be said.
Your team decides when a person needs to step in.
We take care of everything behind that.
After hours
Your customerHi — I need help with paperwork for moving to Portugal. Are you taking new clients?
Your ConciergeWe are. So I can pass this to the right person, may I ask which country you're moving from and when you hope to arrive?
Your customerFrom Canada, hoping for September.
Your ConciergeThank you. Someone from our team will follow up tomorrow morning with next steps.
Waiting for your team in the morning
- Relocation inquiry: Canada to Portugal
- Target arrival: September
- Reachable on WhatsApp
- Promised a reply tomorrow morning
Two ways we help
One is for your customers. One is for you.
Akili Journeys
Short guided message series for the person behind the business. A few quiet minutes a day to think clearly and move forward.
Explore Akili JourneysAkili Voice
+$199/monthOne dedicated Akili number. Message it or call it. Add Akili Voice to any Concierge plan for customers who would rather talk than type.
Explore Akili Voice
How we work
How it works
Three steps, and the third one is the way your team already works.
- 01You tell us about your businessDuring onboarding, you provide the information Akili needs to understand your services, approved answers, business rules, escalation points, and communication preferences.
- 02We build and manage Akili for youWe configure, implement, and manage all the technology. Your team does not build workflows, configure software, manage language settings, or learn another platform.
- 03Then your team simply talks to AkiliYour team sends normal WhatsApp messages or voice notes to make updates, request insights and summaries, organize conversations, manage commitments, and work with trusted partners. That's it.
Akili Journeys
Focused growth, delivered one day at a time.
Choose a focused 7-day Journey and receive one practical lesson, reflection and action directly in WhatsApp each day. No course to log into and nothing to install.
$149 one-time per Journey. One purchase, not a recurring subscription.
Explore Akili JourneysDay 3 of a Journey
Your ConciergeGood morning. Today, notice the one task you keep moving to tomorrow.
Your ConciergeAsk yourself honestly: is it hard, or is it just unclear?
Your customerUnclear, I think.
Your ConciergeThen today's step is small: write the first sentence of it. That's all.
Questions businesses ask
Is Akili an AI receptionist?
No. Akili may use advanced technology behind the scenes, but Akili Concierge is broader than a DIY receptionist app. Chandra Nicole Global prepares and manages Akili around your business, including multilingual customer communication, approved information, intake, handoffs and business insight.
Do I need another dashboard?
No. Your team controls Akili through normal WhatsApp messages and voice notes. Ask for updates, insights or summaries across conversations without learning another system.
Do my customers need to speak English?
No. Your customers speak their language and your team stays in yours. Akili recognizes each customer's language across chat and voice, with no language menus or manual translation steps.
Can customers call Akili?
Yes, when Akili Voice Concierge is added. The same dedicated business number can be messaged through WhatsApp or called normally.
How many people from my business can use Akili?
Every Akili Concierge plan includes up to three authorized team members connected for appropriate business notifications, handoffs and supported management through their existing WhatsApp numbers.
Does the Concierge book appointments directly?
Akili can collect appointment, consultation or viewing interest and preferred timing when appropriate. Direct calendar booking is not currently included.
Now introducing
Meet Akili.
It is the simple, natural way to bring that intelligence into the WhatsApp conversations your business already has.