Digital intelligence for customer conversations. Managed for your business.
Akili is your managed Concierge for WhatsApp. It combines AI with conversation context, language, voice, business rules, automation, and connected workflows to understand what is happening and help move the right next step forward.
Every plan includes a dedicated Akili number for your business and up to three team members. Your customers speak their language. Your team stays in yours.
How your customers can reach you
Akili Chat Concierge
Conversations happen in WhatsApp, the app your customers already use every day. Nothing to install, for them or for you.
Akili Voice Concierge
One Concierge number. Customers can message it or call it. Add Voice to any plan for the customers who would rather talk than type.
Find the Concierge that fits your business.
The same managed digital intelligence. What changes is the kind of conversations it is configured around.
Akili Chat Concierge
For businesses with clients in more than one language. They write in theirs, you reply in yours.
Learn moreAkili for Relocation
For businesses helping people move abroad — housing, paperwork, logistics, and arrival questions.
Learn moreAkili for Real Estate
For businesses managing property inquiries, rentals, viewings, buyers, and renters.
Learn moreAkili for Law Offices
For legal offices that want a calm, organized first response. Administrative help only, never legal advice.
Learn moreWhat this takes off your plate.
Here is what changes for your team, and for the person who reached out.
Conversation context that carries forward
Akili understands what is happening across a conversation, answers from approved information, gathers what matters, and helps move the right customer next step forward.
Your customers speak their language. You stay in yours.
The Concierge recognizes each customer's language across chat and voice. No language menus, no settings, no manual translation steps.
Business intelligence through WhatsApp
Conversation context becomes useful visibility: important details are surfaced, follow-ups identified, and activity summarized. Ask what you missed today and get a clear answer.
Commitment Watch
When your team commits to doing something for a customer, that commitment stays visible until it is completed, changed, or rescheduled. No separate task system required.
Trusted Partner Handoffs
With the customer's permission, the Concierge connects them to an approved provider in your network and carries the relevant context forward, so nobody starts over.
Natural control through WhatsApp
Manage your Concierge by text or voice note. Update approved information, request insights or summaries, organize follow-ups, manage commitments, or start an approved handoff.
What “managed” actually means here.
We handle setup, implementation, and ongoing management. You do not need AI expertise, technical setup, or a dashboard.
- Setup is handled for you
- The experience is configured around your business
- Your business information guides what the Concierge knows
- Communication rules and boundaries are defined up front
- Intake is structured so the right details are collected
- Urgent conversations are recognized and reach a person quickly
- Connected workflows support the right next step
- The technology runs in the background
- You receive the information that actually matters
Your customers need to know. We help you tell them.
Once you are live, we give you the words, the link, and the simple next steps for your website, your profiles, and your email signature, so people know exactly how to reach you.
- Wording you can paste onto your Contact and Services pages
- Short posts and profile lines you can use as they are
- A one-line 'how to reach us' for email signatures
- A shareable link for cards, flyers, and documents
We shape it around your business, then we manage it.
Choose your Akili Concierge and the level of support you need. After payment you receive a private setup link, and we confirm your business details, languages, team members, and how conversations should be handled. We take it from there.