Akili Concierge · Law Offices

A calm, organized first touch for every legal inquiry.

You are with a client, working against a deadline, or handling something sensitive. New enquiries arrive anyway. Akili uses conversation context and the rules you define to gather the basics, prepare a clear summary, and help move the enquiry to the right person. We manage the technology behind it. Akili never gives legal advice.

Best for Solo practitioners, boutique firms, and immigration, family, real estate, and small business practices that want a warmer, faster first touch without taking on another system.

Attorney reviewing a client intake summary on WhatsApp
Why this matters

Two ordinary moments, two very different endings.

Before

A prospective client messages after hours with a rushed question and three photos of a contract. By morning they've moved on and your intake email sits half-finished.

After

They get a warm acknowledgement in their language, are asked the conflict-check and intake questions you defined, and by morning you have a clean summary of what they need and what they sent — before their next call.

Before

Every new inquiry lands in the same inbox as billing, marketing, and vendor requests. Important leads slip through and disclaimers are inconsistent.

After

New inquiries are captured, disclaimer language is applied every time, and each one is routed to the right person on your team with a weekly summary so nothing quietly falls off.

Managed around your business

Digital intelligence that helps move work forward.

We configure conversation context, language, voice, business rules, automation, and connected workflows around how your business works, then manage the technology behind it.

  • The first questions you always need answered, including conflict checks
  • The same careful wording on every enquiry
  • Sent to the right attorney or paralegal
  • Consultation booking and reminders
  • Multilingual client communication across chat and voice
  • Document collection and summary preparation
  • Follow-ups and commitments kept visible until they are done
  • Politely turning away matters you do not take
Where it all happens

It happens in the WhatsApp you already use.

Once implementation is complete, your team manages Akili with a normal WhatsApp text or voice note. Make an update, ask for an insight or summary across conversations, organize a follow-up, or check a commitment without opening another system. Personal numbers stay private.

Ready for these conversations to be easier?

Tell us how your business works. We set up, implement, and manage the Concierge, including the first weeks of adjusting it together.